Tow truck operators use specially equipped trucks to move vehicles that have broken down; have been damaged by an accident, abandoned, or impounded by the police; or cannot be driven for some other reason. Operators work for towing companies, service stations, or automobile salvage companies.
A tow truck operator may drive one of three different kinds of tow truck. Conventional tow trucks are equipped with a hook and sling that the operator uses to raise one end of a disabled vehicle for towing. An operator of a wheel lift or full float truck uses a winch to lift the car and place support wheels under one or both axles for towing. Flat bed trucks are used for transporting more expensive cars. The operator is able to lower the truck bed to the ground. The disabled vehicle is then winched onto the bed, which is raised back into position for driving.
Tow truck operators must make sure that the vehicle to be towed is safely secured on the truck before driving away. They may attach steering locks, securing chains, or lights to the disabled vehicle so that it can be moved safely.
If called to a vehicle that has broken down, a tow truck operator may diagnose and repair minor problems. These include jump starting the car, replacing spark plugs, connecting loose wires, changing flat tires, and refueling the vehicle. Vehicles that have been damaged in accidents may need work done to them before they can be moved. Operators may remove, bend, or cut parts of damaged vehicles before towing them.
Many tow truck operators also perform other tasks when they are not towing. Operators working for service stations may fuel and service vehicles, perform repairs, and replace accessories and tires. Operators who work for an automobile salvage company may dismantle vehicles to salvage reusable parts.
Education and Training
Employers prefer to hire applicants with a high school diploma, but one is not required. Useful courses include automobile and truck mechanics and body work. Tow truck operators must have a good driving record and the ability to drive a tow truck. Many truck driving schools offer training programs for tow truck operators. Those already employed as service station attendants or automobile salvage workers receive on the job training from an experienced operator.
Getting the Job
You should apply directly to towing companies, service stations, or automobile salvage and wrecking companies for job openings. Your local state employment office may be able to help you find a job. You can also check the help wanted ads in your local newspaper.
Employment Outlook
Tow truck operators usually begin by towing impounded or abandoned vehicles with conventional or wheel lift trucks. After operators have gained more experience, they can drive flat bed trucks. Some operators become supervisors or managers of towing companies or service stations. Others start their own service stations, towing companies, or salvage companies.
The employment outlook for tow truck operators is good. Because there is a move toward more specialized towing companies, the outlook is best for trained and experienced operators. With more vehicles on the road each year, there should be an increase in the number of new job openings.
Working Conditions
Tow truck operators usually work a 40 hour week, although they may work overtime, particularly in times of bad weather. Many large towing companies have operators who work in shifts or who are on call for night, weekend, and holiday work. Operators have to work outside in all weather conditions. They use power equipment, chains, hoists, and tools and must guard against possible injury. Small cuts and bruises are common in this type of work.
Earnings and Benefits
The average salary for all tow truck operators is between $18,000 and $24,000 a year. Flat bed truck operators earn more. Instead of a salary, some operators receive a fee for each car towed. Full time employees receive paid holidays and vacations, health insurance, and retirement benefits.
