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Job Details

Home Delivery Driver

Company name
Select Comfort

Location
Owatonna, MN, United States

Employment Type
Full-Time

Industry
Bluecollar, Transportation, Customer Service

Posted on
Jan 11, 2022

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Profile

Company OverviewSleep Number team members are part of a passionate, purpose-driven culture that supports improving the health and wellbeing of society through higher quality sleep. We are not just focused on our customers, however; being employed by Sleep Number means your personal wellbeing is important, too. As we continue to grow, we are looking for team members who will bring their unique personalities, backgrounds, and skills to work. Whether you are entering, returning, or experienced in the workforce, we have a place for you.In our 35+ years in the industry we have improved over 13 million lives, and we are just getting started. With 5,000+ team members nationwide supporting work disciplines from technology to manufacturing, retail stores to field services technicians, corporate teams to customer service, we are a sleep innovation leader because of our team members. Now is a great time to join us as we invest further in our people and sleep innovation. #TeamSleepNumberOverviewAs a Field Services Technician with Sleep Number, you will strive to deliver a “wow experience to each and every customer. Our Field Services Technicians not only deliver this exceptional product, they also provide our customers with quality service that includes assembly and demonstration of the Sleep Number Bed ® and other Sleep Number products. Additionally, our Field Services Technicians will visit existing customers to provide warranty services and conduct trouble shooting. We take pride in our products and are passionate about how it improves our customers’ lives.ResponsibilitiesConducts service visits in customer's homes delivering, relocating, assembling and repairing products to specifications with an expectation to personify Sleep Number’s customer experience standardsPresents the bed/system in a manner that validates the sale by the customer, establishing confidence in the product’s features and benefitsOperates a company and/or leased vehicle, meeting safety and DOT standardsCompletes a daily vehicle inspection report, in accordance with DOT standardsEnsures that all daily schedules and work assignments are properly completedAccurately reports work completion or status of assignments that were unable to be completed, including reason, reschedule information and follow up requiredEnsures that all work is conducted in an efficient, quality and professional mannerEnsures all standard operating procedures are adhered to; commits to training path to keep up with our ever-evolving product lineWorks on a team with a co-worker, and/or provides guidance to a temporary worker who will support the daily tasksEnsures tools, boxes, products, and vehicles are placed in a safe place so as not to injure technicians or customersCommunicates effectively with customers, co-workers and supervisors; including text, calls, emails, and other methods of electronic communicationEmbraces, advocates and models Sleep Number’s goals, mission, vision and valuesComplies with all safety rules, regulations and training; maintains safe working conditionsPerforms other job-related duties as required by business needs Qualifications/RequirementsPrevious furniture or appliance delivery and installation experience preferredCustomer Service experience requiredStrong mechanical and technical aptitude requiredPossess first-rate communication skills – for both internal and external customersAbility to service customers and demonstrate strong problem-solving skillsMust be able to follow standard operating proceduresMust have a valid driver’s license (CDL not required) and clean driving recordMust be at least 21 years of ageMust be able to pass a criminal record check, DOT Physical, physical abilities test and drug screenPossess the ability to follow safety proceduresAbility to operate a company vehicle in a variety of traffic and weather conditionsMust be able to work with common hardware and power toolsKnowledge in Smartphone technology and basic understanding of wireless networksHigh School Diploma or GED Equivalent requiredMust be able to lift up to 200 lbs. with help of a lifting partner multiple times per dayMust be able to perform repetitive bending and twisting motionsMust be able to push/pull and lift at or above chest levelMust be able to climb in and out of the cab and box truck and move mattresses up and down staircasesMust be able to perform firm hand grips of >50lbs consistentlyMust be able to work in an environment conducive to changes in temperatures, both indoor and outdoorMust be able to accommodate a flexible schedule, including weekend, evening and holiday hours and seasonal spikes in volume – the number of hours/day are dependent on the number of deliveries (5 -11 average/day) scheduledMust be comfortable working autonomously with direct leadership often remote, leveraging smart phone technology and email for the bulk of the communication to peers and supervisorsCompensation and BenefitsAt Sleep Number, we believe that by embracing individuality amongst our employees, we create a wonderful and memorable experience for our customers. We provide flexible schedules and an excellent paid training in a supportive environment. The Field Services Technician role comes with a competitive hourly pay, plus bonus potential and excellent benefits!Other benefits of the Technician role include:$19.75/hourMedical, Dental, and Vision401(k) Plan with Company MatchingPaid Time OffBonus Plan with Quarterly Payout OpportunityTuition ReimbursementFlexible Spending AccountsCompany Issued Smart PhoneEmployee DiscountsAnd Much More! Pay & BenefitsWELLBEING AT SLEEP NUMBER, WITH SLEEP AT THE CENTERImproving the health and wellbeing of society through higher quality sleep starts with you. We strive to infuse wellbeing into all aspects of our culture championing your emotional, financial, career, community, and physical health.By joining Team Sleep Number, in addition to offering competitive pay programs, we are proud to offer eligible team members an extensive wellbeing package including, but not limited to comprehensive health plan options, 401(k) Plan with discretionary company match, incentive eligibility paid time off and much more:A free Sleep Number 360® Smart Bed for team members, and additional product discounts for friends and family throughout the year.Emotional wellbeing resources to help you balance life, such as free access to therapy, family care concierge and discounted childcare.Financial support when you need it the most - paid parental leave, time to recover from an illness or injury, and saving for lifes expected & unexpected adventures.Opportunities for connection in and outside of work through our Diversity, Equity & Inclusion Council, and volunteerism in our communities.Career development supported by our tuition reimbursement program. and continuous learning and development opportunities.Work for your day flexibility, available for select corporate roles.SafetySafety is a top priority for Sleep Number supporting customers and team members wellbeing. COVID-19 Precaution(s) are in place consistent with CDC guidelines, U.S. Department of Labor’s Occupational Health & Safety Administration (OSHA), and state/local laws.EEO StatementSleep Number is an equal opportunity employer. We are committed to recruiting, hiring and promoting qualified people and prohibit discrimination based on race, color, marital status, religion, sex (including gender, gender identity, gender expression, transgender status, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state, or local law.Americans with Disabilities Act (ADA)It is Sleep Number’s policy to provide reasonable accommodations to qualified individuals with disabilities during the application process, consistent with applicable law. We may require supporting medical or religious documentation where applicable and permissible by law. If you are a qualified individual, you may request a reasonable accommodation at any time during the selection process, including if you are unable or otherwise limited in your ability to access open roles here.

Company info

Select Comfort
Website : http://www.selectcomfort.com

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