HIE Shuttle Driver

Profile

nAssists guests with carrying luggage and other items to roomnAssists with helping change guest rooms, deliver messages or request taxis for guestsnOperate Hotel Van transporting hotel guestsnOther duties as assignednEducation And ExperiencenMinimum of 1 year in hotel customer service rolenMinimum of High School education, post-high school education preferrednValid Driver's LicensenKnowledge, Skills And AbilitiesnOutgoing personalitynAbility to communicate effectively verballynTeam playernAbility to exceed expectations of guestsnCustomer service focusnJob CompetenciesnnCommitment to Task Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.nnCommunication Skills Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions.nnFlexibility Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.nnInitiative Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a can-do attitude.nnManaging Execution Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.nnTeamwork Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.n Source: Hospitality Online,

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